Specials

Product Availability

1.    Availability / Delivery Time Frame:

Please allow the following timeframes for availability / delivery of your accepted order. This is dependant on location and method of transport required.

1.1.         In Stock:

a)        Pick-Up:

    ​Generally Same Day however may be 1-2 Days to allow stock shift from Warehouse. You will be advised of collection time when order has been accepted.

b)       Deliveries:

     ​1-5 Business Days (Melbourne Metro)

     ​3-10 Business Days (VIC Regional & Country)

     ​5-14 Business Days (Interstate)

1.2.         Pre Order:

                        This is dependant on Manufacturer and/or Importer stock levels.

a)      Furniture:

Imports

     ​In-Stock:

If in stock with supplier then your order will be available in approximately 5-10 Business Days

     ​Out of Stock:

If out of stock with supplier then can be up to 8 -12 weeks. This time quite often is less as most suppliers have stock arriving on a regular basis. You will be advised of the expected estimated time of arrival when you order has been accepted.

Australian Made

     ​In-Stock:

If In-Stock with Manufacturer then your order will be available in approximately 5-10 Business Days. You will be advised of the expected estimated time of arrival when you order has been accepted.

     ​Out of Stock:

If out of stock with Manufacturer then can be up to 4-8 weeks. We will do our utmost to expedite your order with our Manufacturers. Manufacturers carry limited stock and generally make most products to order as requirements may vary from order to order …ie: item type, size, colour. You will be advised of the expected estimated time of arrival when you order has been accepted.

b)      Cane/Rattan (Inc. Furniture, Basketware & Accessories):

Nearly all Cane & Rattan products are imported. Most Suppliers carry stock or have stock arriving on pre-ordered containers on a regular basis to reduce the wait time.

     ​In-Stock with supplier:

If In-Stock with supplier then your order will be available in approximately 2-10 days. This is dependant on the location of the supplier. Melbourne based suppliers are generally very quick. Interstate supplier may only ship to our Melbourne store once a week so this can be up to 10 days. You will be advised of the expected availability time when you order has been accepted.

     ​Out of Stock with supplier:

If out of stock with supplier then can be up to 3 -12 weeks. This time quite often is less as most suppliers have stock arriving on a regular basis. You will be advised of the expected estimated time of arrival when you order has been accepted.

c)       Giftware/Homewares:

     ​In-Stock with supplier:

If In-Stock with supplier then your order will be available in approximately 2-10 days. This is dependant on the location of the supplier. Melbourne based suppliers are generally very quick. Interstate supplier may only ship to our Melbourne store once a week so this can be up to 10 days. You will be advised of the expected availability time when you order has been accepted.

     ​Out of Stock with supplier:

If out of stock with supplier then can be up to 3 -12 weeks. This time quite often is less as most suppliers have stock arriving on a regular basis. You will be advised of the expected estimated time of arrival when you order has been accepted.

 

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