Privacy Policy

Your personal information is important to you and Woodbridge Furniture shares your concerns about how information is collected, used and shared. We are committed to safeguarding your personal information and will manage your personal information securely and carefully.

Woodbridge Furniture is committed to complying with all relevant Australian Privacy Laws and ensures our staff is aware of their obligations. The following, details how we collect and use customer information.

Collection of information

We collect information for various reasons including:

·     To deliver products or services to you

·     To complete other transactions with you or on your behalf

·     To better understand your requirements and preferences

·     To Improve our service

·     Provide special offers that are of interest or benefit to you

We collect information in a number of ways:

·     When you order goods or services, particularly when you require those products to be delivered

·     When you leave goods with us for repair

·     If you have a loyalty card with us

·     If you pre-order products

·     When you shop in our store

The personal information we collect is generally supplied by you when you place an order or provide feedback to us. This information includes:

·     Name

·     Address

·     Delivery address

·     Phone number/s

·     E-mail address

·     Age details

·     Transaction information

Sharing Information

We will often need to pass your personal details such as your name and address and phone number/s and your relevant purchase information to companies who perform delivery services, fabric and/or leather protection services and manufacturers, importers or repairers that are engaged to perform service calls if required.

Woodbridge Furniture will ensure these third parties agree to undertake to protect your privacy.

We may also disclose your personal information to government authorities as required by law.


If you would like to access or update your personal information, write to:

Woodbridge Furniture

Customer Service Department

11-13 Bridge Street,

Eltham VIC 3095



Contact us on +61 3 9439 3199.

You may be required to validate your identity to our satisfaction and therefore we prefer to receive written requests to assist in this process.

Direct Marketing

From time to time you may receive direct marketing offers from Woodbridge Furniture. If you do not wish to receive these offers in the future call us on +61 3 9439 3199.

Providing Personal Information about another Person

You signify to us that where you provide personal information to us about another person, you are authorised to provide that information to us, and that you will inform that person who we are, how we use and disclose their information, and that they can gain access to that information as detailed within this policy.

Use of Cookies

A cookie is a small piece of text that is placed within the memory of a computer and can be later retrieved by web page servers. We use cookies to enhance your interaction and preferences with our website and do not use cookies to record any personal information.

Data Transmission

Unfortunately no data transmission over the Internet is guaranteed as 100% secure. Whilst care is taken to protect your personal information on this website, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via email as we have no way of protecting that information until it reaches us.

Linked Sites

There maybe links on this website which direct you to a third party website owned and operated by another company other than Woodbridge Furniture. The privacy policies of third party websites are completely separate to this website and therefore you should make your own enquiries as to the privacy policy of these websites. We are not responsible for information on, or the privacy practices of, such websites.

From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.

You can print a copy of our Privacy Policy from this website at www.woodbridgefurniture.com.au or you can request a copy by calling us on +61 3 9439 3199.